Privacy notice

Who we are

Avant Garden Solutions Limited is responsible for the information you share through this website. For privacy questions or requests, email info@avantgardensolutions.co.uk.

When you make an enquiry

We collect your name, email address, postcode or area, the service you choose, your message and your phone number if you provide one. We use these details to respond, discuss the work, prepare a quote and arrange any agreed service. This processing is necessary to take steps at your request before entering into a contract, or to carry out an agreed contract.

Please avoid including sensitive personal information in your message. We do not use your enquiry details to add you to a marketing mailing list.

Services that help run the website

Vercel hosts the site and provides BotID Basic to help protect the enquiry form from automated abuse. Resend delivers enquiries by email to our business inbox and an administrative backup inbox. These providers may process technical information, such as your IP address and browser details, to deliver and protect their services.

We use Vercel Web Analytics to understand website visits in aggregate. It does not use advertising cookies. Protecting the website and understanding its operation are our legitimate interests.

Advertising cookies are your choice

Google Ads loads only if you choose “Allow advertising cookies”. It helps measure enquiries from our advertising and records phone-link clicks as a separate event. Advertising measurement may use cookies and identifiers. You can decline without affecting the enquiry form and change your choice using “Cookie preferences” in the footer.

We store your preference in your browser so we can remember it. Essential security and form services continue to work whichever choice you make. See Google’s privacy policy for information about its processing.

Sharing and keeping information

We share information with the service providers needed to host, secure and deliver enquiries, and where required by law. Some providers process information outside the UK using their applicable international data-transfer safeguards. We keep enquiry information for as long as necessary to deal with your request, manage the customer relationship and meet applicable record-keeping obligations.

Your rights

You can ask us to access, correct or delete your information, or restrict or object to processing where applicable. You may also have a right to data portability. Where processing relies on consent, you can withdraw it. Contact us at info@avantgardensolutions.co.uk. You can also raise a concern with the Information Commissioner’s Office.